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IT AMC for small businesses in Pune: one monthly plan for your computers, email, network and website
Stop chasing a different technician every time something breaks. One team, one fixed fee, regular preventive checks and a monthly report that shows what was done.
IT AMC plans
- PlansEssential, Standard, Managed
- From₹4,999 a month + GST
- First responseWithin 4 business hours
What is an IT AMC, and what does it cost in Pune?
An IT AMC (annual maintenance contract) is a fixed monthly plan under which one IT team looks after your computers, email, office network, backups and website, and fixes faults when they happen. Techno Experts offers IT AMC in Pune from our Warje office, with plans from ₹4,999 a month plus GST for up to 10 devices, ₹9,999 for up to 25 devices and ₹19,999 for up to 50 devices. Replacement parts, new hardware and software licences are quoted separately.
Quick facts
- Three plans: Essential (up to 10 devices), Standard (up to 25) and Managed (up to 50).
- Monthly fee from ₹4,999 to ₹19,999, GST extra.
- First response within 4 business hours. On-site visit within 1 working day on Standard and Managed.
- Website care is included in every plan, so your site, email and devices have one owner.
- 12-month contract with a quarterly invoicing option.
- A monthly report shows every fault fixed, update applied and backup checked.
Who needs an IT AMC?
An IT AMC suits any office with 5 to 50 devices and no full-time IT person. Typical clients are small offices, clinics, accounting and consulting firms, coaching classes, retail shops and small manufacturers. If any of these sound familiar, a plan will save you time and money:
- A laptop or printer fails and work stops until someone is found to fix it
- Windows and antivirus updates are skipped, so machines get slow and unsafe
- Nobody checks whether backups actually run, until the day a file is lost
- Email, domain and hosting renewals are missed and the site or mailbox goes down
- Wi-Fi drops in some rooms and nobody knows why
- You pay a different vendor for the website, the network and the computers, and each blames the other
What does an IT AMC from Techno Experts cover?
- Helpdesk and remote support: report a fault by call or WhatsApp and we fix what can be fixed remotely, in business hours (Monday to Saturday, 10 am to 7 pm).
- Laptops and desktops: operating system and software updates, antivirus checks, slow-machine clean-up and setup for new staff.
- Email, domain and hosting: mailbox setup and fixes, spam and sign-in issues, and tracking of domain and hosting renewals so nothing lapses.
- Backups and security: regular checks that backups run and can be restored, antivirus status and basic security hygiene.
- Network and Wi-Fi: router and Wi-Fi health checks, coverage problems, printer and shared-drive support.
- Website care: updates, security and uptime checks for your WordPress site, so the website is part of the same plan.
- Device list and monthly report: a list of every device, its owner and its status, and a report each month of what was done and what needs attention.
IT AMC plans and monthly fees in Pune
Fees are per month, GST extra. Pick the plan by the number of devices (laptops, desktops and servers) in your office.
| Essential | Standard | Managed | |
|---|---|---|---|
| Best for | Up to 10 devices | Up to 25 devices | Up to 50 devices |
| Monthly fee (GST extra) | ₹4,999 | ₹9,999 | ₹19,999 |
| Remote support | Business hours | Business hours and WhatsApp | Priority |
| On-site visits | Pay per visit | 2 a month | 4 a month |
| Website care | Basic | Included | Included with SEO check |
| Email, backup and antivirus checks | Quarterly | Monthly | Weekly |
| Network and Wi-Fi check | Yearly | Quarterly | Monthly |
| First response | 4 business hours | 4 business hours | 4 business hours |
| Monthly report | Yes | Yes | Yes |
Not included, quoted separately: new hardware, replacement parts, software licences, cabling work, data recovery and major upgrades. You approve the cost before we start.
IT AMC vs pay-per-call vs an in-house technician
| IT AMC | Pay per call | In-house technician | |
|---|---|---|---|
| Cost | Fixed monthly fee | Different bill every time | Salary all year |
| Preventive checks | Scheduled | Only after a fault | Depends on the person |
| Cover when someone is away | A team | Whoever is free | One person |
| Records and reports | Monthly report and device list | Rarely kept | Varies |
| Website and email included | Yes | Separate vendor | Usually not |
How an IT AMC starts
- 01
Review
We list your devices, email, network and website, and note what already needs attention.
- 02
Choose a plan
We recommend the plan that fits your device count and how fast you need help.
- 03
Set up
We set up the device list, backup and update checks, and a simple way to report faults.
- 04
Maintain and report
We run the checks, fix faults and send a monthly report of what was done.
Why Pune businesses choose Techno Experts
- One team for website and IT. We build and maintain WordPress websites, set up business email and look after devices, so nobody passes the blame.
- Founder with over 10 years of experience in web. Techno Experts was founded in 2023 by Suresh Shinde and works with a team of 7.
- Plain-language reports. Each month you see what was fixed, what was updated and what we recommend next.
- Local office. We are in Warje, Pune, and support clients across India online.
Visit or call our Warje office
Techno Experts, R Square, Office No. 11, Bengaluru – Mumbai Hwy, Motiram Nagar, Warje, Pune, Maharashtra 411058. Phone: +91 8080 98 6791. Email: info@technoexperts.co. Working hours: Monday to Saturday, 10 am to 7 pm.
Common questions about IT AMC in Pune
What is an IT AMC?
An IT AMC (annual maintenance contract) is a fixed monthly plan under which an IT team looks after your computers, email, network, backups and website, and fixes faults when they happen, instead of you paying for each call.
How much does an IT AMC cost in Pune?
Our IT AMC plans start at ₹4,999 a month plus GST for up to 10 devices, ₹9,999 for up to 25 devices and ₹19,999 for up to 50 devices. New hardware, parts and licences are quoted separately.
What is the difference between AMC and CMC?
An AMC covers support and preventive care, while spare parts are paid for separately. A CMC (comprehensive maintenance contract) also covers replacement parts, so it costs more. Our plans are AMC plans: parts are quoted separately and need your approval.
Does the IT AMC cover hardware repair and spare parts?
We diagnose and fix faults as part of the plan. Replacement parts, new hardware, cabling work and data recovery are quoted separately, and we start only after you approve the cost.
Which plan suits a 15-person office?
Most offices with 11 to 25 devices choose Standard, which adds monthly checks, WhatsApp support and two on-site visits a month.
Do you also look after our website?
Yes. Website care is part of every plan, so your website, email and devices are handled by one team.
How fast do you respond?
First response is within 4 business hours. On Standard and Managed plans an on-site visit happens within 1 working day. Our hours are Monday to Saturday, 10 am to 7 pm.
Can we cancel the contract?
The contract runs for 12 months, with a quarterly invoicing option. After the first year you can cancel with 30 days notice.
What do we get every month?
A report of the faults fixed, updates applied, backup and antivirus checks, and what we recommend next, along with an up-to-date device list.
IT AMC pricing in Pune
IT AMC plans run from ₹4,999 to ₹19,999 a month plus GST, depending on the number of devices and how much support you need.
Want proof first? Read our case studies and client feedback.
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